midashoki Privacy Policy

This page describes what we collect when you use midashoki and how we keep that data protected. We take data security seriously. When you open an account, deposit funds via DANA or e-wallet, place wagers on Liga 1 or Champions League matches, or play our live-dealer tables, we record information to operate our service fairly and comply with anti-money-laundering law.

We do not sell your personal data to third parties. We do not share your payment details with marketing firms or data brokers. We use your information only for account management, fraud prevention, regulatory compliance, and to improve our platform. This policy explains what we collect, why we collect it, how long we keep it, and what rights you have over your data on midashoki.

Our service operates in supported jurisdictions only. Users are responsible for verifying that access to midashoki complies with their local law. We comply with data protection standards applicable to the regions where we operate.

What Data We Collect on midashoki

Account Information

We collect your full name, email address, date of birth, and residential address when you register. We ask for a phone number to help with account recovery if you lose access. We do not require your full phone number for deposits or withdrawals; we use it only for identity verification and support contact.

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account (mobile banking, local payment, online payment, e-wallet), we receive confirmation from the payment processor that the transaction succeeded. We do not store your full payment card or e-wallet credentials on our servers. We store only a reference token that allows you to withdraw to the same payment method later.

Identity Verification Documents

Before your first withdrawal, we require a government-issued identity document (passport, KTP, or national ID) and proof of address (utility bill, bank statement, rental agreement, or official letter). We store these documents securely on encrypted servers. We keep them only as long as we need them for account verification—typically until you close your account, then for 5–7 years to comply with tax and anti-money-laundering regulations.

We do not use your identity documents for any purpose other than verifying your eligibility to use midashoki. We do not share them with third parties unless required by law enforcement or regulatory authorities.

Wager and Game History

We log every wager you place—Liga 1 bets, Champions League predictions, live-dealer hands, slot spins. Our system records the bet type, amount wagered, odds offered, and settlement outcome. We keep this history indefinitely so you can review your account activity and so we can investigate disputes if they arise.

Game outcomes (e.g., the final score of a Piala Indonesia match, the cards dealt in a blackjack hand) are stored with timestamps. This allows us to verify that games were fair and that all bets settled correctly. You can request your full game history from our support team at any time.

Technical and Device Information

We collect your IP address, device type (mobile, desktop), operating system, and browser. We use this information to detect fraud, prevent account takeovers, and troubleshoot technical issues. If multiple accounts log in from the same IP address, we flag it for review to ensure they are not linked fraudulently.

We use cookies and similar tracking technologies. Cookies store your session (so you remain logged in) and remember your preferences (language, betting slip settings). We do not use cookies to track you across unrelated websites. If you disable cookies in your browser, midashoki will still work, but you will need to log in more frequently.

Session cookie

Stores your login state. Expires when you close your browser or log out.

Preference cookie

Remembers language choice and display settings. Persists for up to one year.

IP logging

We log every IP that accesses your account. This helps detect unauthorized access.

Device fingerprint

We may collect browser and device details (not personal) to link sessions to your account safely.

How We Use and Protect Your Data

Use of Data on midashoki

We use your data for five main purposes: first, to operate your account and process deposits and withdrawals; second, to verify your identity and comply with anti-money-laundering law; third, to detect fraud and prevent abuse (duplicate accounts, collusion, bonus abuse); fourth, to settle wagers and resolve disputes; and fifth, to improve our platform based on anonymised usage patterns.

We do not sell your data to advertisers or data brokers. We do not use your data to target you with marketing emails without consent. If we send you emails about new features, promotions, or account updates, you can unsubscribe by clicking the link in any email.

Data Protection and Encryption

We use SSL (Secure Sockets Layer) encryption for all data in transit. This means your password, payment information, and wager history are encrypted between your device and our servers. Hackers cannot intercept this data in transit.

Our servers are hosted with reputable providers and are protected by firewalls. Access to our database is restricted to authorised staff. We conduct regular security audits to identify vulnerabilities. If we discover a breach, we notify affected users within days and take steps to prevent recurrence.

Third-Party Processors

We work with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet providers, and banks) to process your deposits and withdrawals. These processors have their own privacy policies. We share only the information necessary to complete your transaction. We do not authorize them to use your data for marketing.

Our servers may be hosted outside Indonesia. If your data is stored or processed outside your jurisdiction, it remains protected under our privacy standards and applicable data protection law. You have the right to request where your data is stored; contact our support team for details.

Your Rights on midashoki

You have the right to access your data. You can view your account details, transaction history, and game records anytime in your account settings. You can request a copy of all your personal data we hold; we will provide it within 15 business days.

You have the right to correct inaccurate information. If your name, address, or email is wrong, contact us to update it. You have the right to request deletion of your account and associated personal data (with exceptions for records we must keep for tax and compliance reasons). You have the right to withdraw consent for marketing communications at any time.

If you believe we have misused your data or violated this policy, contact our support team with details. We will investigate and respond within 15 business days. If you are unsatisfied with our response, you may have the right to lodge a complaint with your jurisdiction's data protection authority.

Policy Changes and Contact

We may update this Privacy Policy from time to time. We will notify you of material changes via email at least 30 days in advance. Your continued use of midashoki after the notification means you accept the updated policy.

For questions about this policy, how we handle your data, or to exercise your rights, contact our support team via in-app messaging or email. We are available in English and Indonesian. You can also review our terms and conditions for additional account policies and our legal notice for regulatory information. During major holidays like Idul Fitri or Idul Adha, response times may be longer than usual.

We are committed to protecting your privacy on midashoki. Your trust matters to us, and we handle your data with the seriousness it deserves.